Terms & Conditions

Welcome to the GEOTECH website (hereinafter referred to as the "Company"). Before accessing or using our Website, please read these Terms & Conditions carefully. Your access to and use of the Website and its content is subject to these Terms & Conditions. By accessing or using our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Scope of Use

The Company's Website and its content are intended to comply with Greek legislation. Laws in other countries may differ. Any offer of products or services through this Website in jurisdictions where such offers are prohibited shall be considered void.

The Company reserves the right to limit the availability of its products or services to any individual, geographic region, or jurisdiction, and to limit the quantities of any products or services offered.

Website Use Restrictions

You agree to use this Website only for purposes permitted by these Terms & Conditions, applicable laws, regulations, and generally accepted practices.

You must not:

  • Copy the Website or any part of it to create databases, catalogs, or collections without prior written permission.
  • Upload or distribute viruses, malware, or other harmful software.
  • Modify, alter, or interfere with the Website or its functionality.
  • Compromise the security of the Website.
  • Harass, threaten, or defame the Company or other users.
  • Upload, publish, or distribute unlawful, offensive, defamatory, abusive, obscene, or otherwise objectionable content.
  • Access, process, alter, or misuse other users' personal data.
  • Send unsolicited commercial communications, spam, or chain letters.
  • Remove or alter copyright, trademark, or proprietary notices.
  • Collect personal information about Website users for unauthorized purposes.

Intellectual Property

All content available on this Website is protected by copyright and other intellectual property laws and is the exclusive property of the Company or its licensors.

The content of this Website may only be copied for personal, non-commercial use while preserving all copyright and proprietary notices.

Except as expressly permitted, no part of this Website may be copied, reproduced, distributed, modified, republished, transmitted, or otherwise used without the Company's prior written consent.

Nothing contained on this Website grants any license or right to use any copyright, trademark, patent, logo, or other intellectual property belonging to the Company or third parties.

Trademarks

All trademarks, trade names, logos, and product names displayed on this Website are the property of the Company or their respective owners unless otherwise stated.

Any unauthorized use of these trademarks is strictly prohibited and may constitute a violation of applicable intellectual property laws.

The Company actively protects its intellectual property rights.

Personal Data Protection

The Company respects the privacy of its Website users.

Please refer to our Privacy Policy, which explains how personal data is collected, processed, and protected, as well as your rights and obligations regarding such data.

Non-Confidential Information

Except as otherwise provided in our Privacy Policy, any communication or material you send to the Company through this Website, including questions, comments, suggestions, or similar information, shall be considered non-confidential.

The Company is free to use any ideas, concepts, know-how, or techniques contained in such communications for any purpose, including the development, improvement, and promotion of its products and services.

Third-Party Websites

This Website may contain links to third-party websites that are not owned or controlled by the Company.

The Company makes no warranties regarding the accuracy, completeness, or reliability of information found on third-party websites and accepts no responsibility for their content or privacy practices.

The inclusion of a link does not imply endorsement or recommendation by the Company.

Disclaimer of Liability

While the Company makes every reasonable effort to ensure that the information on this Website is accurate and up to date, it provides no warranties or representations regarding its accuracy, completeness, or reliability.

Your use of this Website is at your own risk.

The Company makes no express or implied warranties regarding the suitability of its products for any particular purpose.

The Company shall not be liable for any direct, indirect, incidental, consequential, or other damages arising from access to or use of this Website, including damages resulting from viruses, system failures, inaccuracies, or interruptions, except where liability cannot be excluded under applicable law.

Indemnification

You agree to indemnify and hold harmless the Company, its employees, directors, representatives, suppliers, and partners against any claims, losses, damages, liabilities, or expenses, including reasonable legal fees, arising from your violation of these Terms & Conditions.

The Company reserves all legal rights to protect its reputation and business interests against defamatory or unlawful conduct.

Product Descriptions

The Company strives to provide accurate and detailed descriptions of all products offered on the Website.

If you require additional information regarding a product, please contact us before placing your order.

The Company reserves the right to modify product descriptions at any time without prior notice.

Pricing

All prices displayed on the Website are retail prices and include the applicable VAT.

The final order total will include any applicable packaging and shipping charges, which will be displayed before order confirmation.

Customers are charged the price valid at the time the order is placed.

The Company reserves the right to change product prices without prior notice; however, price changes will not affect orders already accepted.

Customers may request either a Retail Receipt or an Invoice during checkout.

The Company reserves the right to refuse or cancel any order and refund any payments already received.

Shipping

Products will be shipped to the delivery address provided during checkout.

The Company works with courier services to ensure safe and timely delivery.

Shipping costs are borne by the customer unless otherwise stated and are displayed before the order is completed.

Although every effort is made to dispatch orders within the stated delivery timeframe, the Company accepts no liability for delays beyond its control.

Heavy or oversized items are delivered to street level (curbside delivery) both within and outside the Athens metropolitan area.

Payment Methods

The Company accepts the following payment methods:

  • Credit and debit cards
  • Cash on Delivery (where available)
  • Bank transfer

All card transactions are processed using secure payment systems.

Warranty

Products are covered by the manufacturer's warranty where applicable.

The Company provides no additional warranty unless expressly stated.

If a product covered by warranty requires repair or replacement, shipping costs to and from the Company or the authorized service center are the responsibility of the customer unless otherwise provided by applicable law or the manufacturer.

Product Availability

Most products listed in our catalog are available either from our warehouse or from our suppliers.

The standard delivery time for available products is 1–3 business days.

If a product is temporarily unavailable, you will be notified accordingly.

Products marked "Available upon Order" require full prepayment before processing.

Risk of Loss

All shipments are insured against loss or damage during transportation.

Responsibility for the products transfers to the customer upon successful delivery.

Returns & Right of Withdrawal

Customers should inspect products upon delivery to verify that the shipment is complete and free from visible defects.

Consumers have the right to withdraw from their purchase within 14 calendar days of receiving the product, provided that:

  • The product is unused.
  • It is returned in its original condition.
  • The original packaging remains unopened and undamaged.
  • All accessories and documentation are included.

Return shipping costs are the responsibility of the customer unless the return is due to an error by the Company or a defective product.

Products marked "Available upon Order" and products excluded by law (such as certain hygiene-related items) are not eligible for withdrawal.

Customers must notify the Company of their intention to withdraw before returning the goods. Products must be returned within 14 calendar days of such notification.

Defective or Incorrect Products

If you receive:

  • A defective product,
  • A damaged product,
  • Or an incorrect product,

you may be entitled to repair, replacement, refund, or price reduction in accordance with applicable consumer protection legislation.

Customers should contact the Company before returning any product.

If the defect or shipping error is confirmed, the Company will reimburse any applicable return shipping costs.

Minors

This Website may not be used by individuals under 18 years of age or by persons who do not have the legal capacity to enter into binding agreements.

General Provisions

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The Company reserves the right to modify these Terms & Conditions at any time. Any changes become effective upon publication on the Website.

The Company also reserves the right to modify or remove Website content at its sole discretion.

Governing Law

These Terms & Conditions and any use of this Website shall be governed by the laws of Greece and the European Union.

Any dispute arising from or relating to the use of this Website shall be subject to the exclusive jurisdiction of the Courts of Athens, Greece.